Service & Support


HUB Parking Technology deploys an integrated service business model across Australia and New Zealand.
Our service approach consists of three core components.

  1. Highly efficient deployment of services when and where needed

  2. Extensive technical expertise for both hardware and software

  3. Personalised interaction with localised support teams

Our operating model ensures operational success for your organisation.



Project Management

HUB Parking Technology has proven experience in keeping the simplest to the most complex projects on track through our Project Management process. Our project team is comprised of highly skilled and experienced resources including software and hardware engineering, hardware installation, construction, business analysis, training, and programming disciplines, each with extensive parking system installation experience.

Our project team has is experienced with installing access control, revenue control, and ground transportation systems in airports, public/private municipalities, hospitals, sporting venues, and education sector.  

HUB Parking Technology Local Customer Support Call Center

Customers are served by a centralized dispatch call center that utilises the latest in GPS-enabled technology. Dispatchers respond personally to your support calls to ensure that inquiries are answered promptly and field technicians are deployed to your location. 

Our customer support teams have access to all client service records in our workflow management program to not only ensure response requirements are met but also to conduct periodic discussions and provide support to our employees on-site regarding issue resolution, performance improvements, and optimum client interaction levels.

Normal Business Hours Service (M-F 9:00 am - 5:00 pm)

After Hours/Emergency Service 24/7, 365 Days/Year
Email NOT monitored outside of business hours

Preventative Maintenance

Maximising the up-time and your return on investment of your parking and revenue control equipment is achieved through our regularly scheduled preventive maintenance plan for your organisation. 

HUB Parking Technology can tailor a specific site Preventative Maintenance program to suit individual requirements: make sure to contact us to know more!

Equipment Spare Parts Inventory

HUB Parking Technology has a fully stocked distribution centre. Our service vehicles are fully equipped with a spare parts inventory. These services are essential to minimising downtime and providing exemplary customer service in the lane.